Make your productagent-ready
I help teams convert manual workflows, inside your platform and outside of it, into agentic workflows that are easy to direct, supervise, and iterate, without losing control.
Case study
Normative maintains one of the largest emission factor taxonomies used in carbon accounting. The existing experience was powerful but hard to navigate, requiring extensive customer support.
I implemented a conversational interface that transformed taxonomy searches into natural language interactions, helping users find the right emission factors without needing support.
The solution is now in production and used by customers, and it is being iterated with even more powerful features.
Result: fewer support tickets, faster customer workflows, and a taxonomy that became usable to a broader audience.